Frequently Asked
Questions

We accept bank transfers, PayPal, and major credit cards. Payment is typically split: 50% upfront to begin work, and 50% upon completion and launch.

We work closely with clients throughout the project to ensure satisfaction. If you're not happy with the direction within the first week, we'll offer revisions or a partial refund of the initial deposit.

Timeline depends on project complexity:

• Basic static sites (1-5 pages): 2-5 days
• Professional sites (5-15 pages): 1-2 weeks
• Custom web applications: 2-4 weeks

We work efficiently without sacrificing quality. Rush delivery may be available for an additional fee.

Our streamlined 3-step process:

1. Brief: You share your requirements via our contact form or a quick call
2. Build: We design and develop your site with regular check-ins
3. Launch: We test, polish, and deploy your site live

You're involved throughout with opportunities to review and provide feedback.

All packages include up to 3 rounds of revisions. Additional revisions can be purchased if needed. We aim to get it right the first time by communicating clearly from the start.

Absolutely. Every website we build is fully responsive and optimized for mobile devices, tablets, and desktops. Mobile-first design is our standard approach, ensuring your site looks perfect on any screen size.

Yes! All our websites include basic SEO optimization: proper meta tags, semantic HTML, fast load times, mobile responsiveness, and sitemap generation. Advanced SEO services (keyword research, content strategy, ongoing optimization) are available as add-ons.

Yes. We provide documentation and can train you to make basic content updates. For static sites, we can set up a simple CMS or content editing workflow. For more complex changes, we offer affordable maintenance packages.

Yes, we offer ongoing maintenance and support packages starting at $100/month. This includes updates, bug fixes, security patches, content changes, and priority support for any issues that arise.

We provide 30 days of free bug fixes and support after launch. If anything breaks due to our code, we'll fix it at no charge. After 30 days, we offer affordable maintenance packages or hourly support.

Yes, 100%. Once final payment is received, you own all rights to the website code, design, and content. We'll transfer all files and provide documentation so you have complete ownership.